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Foreword
RAY Killian's Managers Must Lead! occupies a unique position in the literature on managerial leadership. It is the only book I know of that gets right to the heart of the matter and discusses the types of everyday operating situations that call for individual leadership skills on the part of the manager.
Other books in this area tend to fall into one of two categories. Some concentrate on the managerial styles of leadership. Such books put emphasis on the manager's personality, values, philosophy, and attitudes toward subordinates. While it is true that such factors strongly influence a manager's general approach to leading and supervising, they do not deal with the skills required to manage successfully in the specific interpersonal situations which the practicing manager runs into in his or her daily work.
A second category of managerial leadership books deals with a cookbook approach to the subject. These books feature the "10 keys to successful (delegation, motivating, communicating, coaching. . . . and so forth)." Again, although some of these checklists are useful as general principles, they do not come to grips with what managers typically must do to lead successfully in their daily work situations.
This book gets to the core of managerial leadership, the types of management situations that practitioners encounter in their daily work activities. As a result, the book is useful in focusing on the key interpersonal situations in management that are most successfully handled through personal leadership.
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