Bővebb ismertető
About This Course
This section provides you with a brief description of the course, audience, suggested prerequisites, and course objectives.
Description
This course provides students with the knowledge and skills necessary to address the Implementation and desktop support needs of customers who are planning to deploy and support Microsoft® Windows® XP Professional in a variety of network operating system environments. Because customers have indicated that they require an in-depth training solution for implementing and supporting Windows XP Professional, this course will address customers' needs for knowledgeable personnel who can support Windows XP Professional desktops.
Audience
The target audience consists of Information Technology (IT) support professionals who:
¦ Are new to the Windows XP environment.
¦ Provide help desk support for Windows XP Professional desktops.
¦ Provide support for the Windows XP family of products, or support for a Microsoft Windows XP solution environment.
¦ Support Windows XP Professional in non-Microsoft network operating systems.
Student Prerequisites
This course requires that students meet the following prerequisites:
¦ A+ certification or equivalent knowledge.
¦ Net+ certification or equivalent knowledge.
¦ Course 2028A, Basic Administration of Microsoft Windows 2000, or equivalent knowledge of administrative tasks.