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INTRODUCTIONManagement has many facets. It is about style, techniques, theories, functions, tools and leadership. How can you grasp them all? Fortunately you do not have to.The essence of bluffing is to retain control of a situation, or at least your position in it, without enough data, assets or power to justify that retention. That, as it happens, is alsó the essence of management.In somé ways management should need no intro-duction. Most people who delve into this book are exposed to it in one way or another. Even if you are not an employee, every aspect of daily life results írom somebody managing something. You may not notice this, because it is only mismanagement which forces itself upon your attention. Late trains? Management failure. Lost post? Ultimately management failure. Industrial action? In the final analysis it usually arises from management failure, now or long past. We are all affected.It follows that the readership may include heredi-tary managers, real managers, bluffers, victims and their various spouses. Somé are born managers, somé achieve management and somé have management thrust upon them. You should be profoundly suspicious of those who believe they were born managers, unless their fathers owned the place. Hereditary managers are instantly recognisable by their totál ignorance of management, coupled with totál confidence. They are only just less dangerous than those who believe their management skills are congenital.How can a bluffer pass as a real manager? Re-markably easily. Very few managers think enough