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INTRODUCTION
More and more, such phrases as "Proofreading skills" and "Ability to draft
correspondence" are turning up in classified ads. Positions from clerk/typ-
ists to top-level executives require not only English fluency and a basic
grounding in grammar, but an ability to convey information and ideas in
clear, comprehensible language. And, unfortunately, this skill is becoming
more and more rare in today's society.
However, the situation that has been dubbed an "American literacy
crisis" has resulted in a large demand for individuals who can write. While
jobs for skilled secretaries abound, the secretary who can do her own
correspondence commands a higher salary. Some corporations have even
created a new position—a literate person who can rewrite everyone else's
letters.
But while the ability to compose business correspondence is a rare
marketable skill, it is not an unattainable one. Despite the forbidding mys-
tique around the act (and word) of "writing," it is not a skill one is born with.
People learn how to write, just as they learn how to read, to type, and to
operate computers. But, just like learning to type, learning to write takes
work and practice. One gets better at it the more one writes.
So, given the fact that you can learn to write and then market your
writing skill, this book will serve as your guide. Like any good guide, it is
intended to reduce your trepidation as you enter unknown territory. It will
help you get started on the right word and maintain an appropriate attitude.
It will point out the do's and c/on'fs within each region of business writing.
And, it is hoped, it will leave you on your own, a more confident, competent
writer than when you first began.