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Looking back, it's hard to remember if the low morale at California Fidelity originated with the death of one of the claims adjusters or the transfer of Gordon Titus, an "efficiency expert" from the Palm Springs office, who was brought in to bolster profits. Both events contributed to the general unrest among the CF employees, and both ended up affecting me far more than I would have imagined, given the fact that my association with the company had been, up to that point, so loose. In checking back through my calendar, I find a brief penciled note of the appointment with Gordon Titus, whose arrival was imminent when Pamell was killed. After that first meeting with Titus, I'd jotted, "s.o.b. extraordinaire!" which summarized my entire relationship with him.
I'd been gone for three weeks, doing a consumer investigative report for a San Diego company concerned about a high-level executive whose background turned out to be
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