It's Not What You Say, It's How You Say It [antikvár]

P R E FA C EThis book offers practical advice for anyone who ever has to say anything to anybodywhich is to say, this book is for all of US.The bottom line is: We all need to communicate. And we need to do it well if we're going to be successfulsuccessful at work, at home, and in the community.I hope this book will show you how to "say it better." Above all, I hope this book will help you feel more confident when you talk with other people.The following pages are filled with real-life examples, practical tips, and podium-tested advice. You won't find any abstract theory here. Why? Because I'm not much of a "theory" person. And you know what? You're probably not a "theory" person, either.If you're like most people, you want ready-to-use tips practical speaking advice that you can put to good use right away. You'll get those communication skills from this book. And you'll gain the confidence that comes from knowing you can get your message across.After all: It's not what you say . . . it's how you say it.So read on.