Transformative HR [antikvár]

Introduction The Promise of Evidence-Based Change Evidence-based change is a mind-set and approach to making HR decisions. In evidence-based change, the principles covered in the first five chapters of this book are combined with a robust change-management process to ensure a sustainable competitive advantage for the organization. The thinking behind evidence-based change was inspired in part by the evidence-based movement in medicine. That movement came about after medical researchers noticed that doctors, despite a vast amount of available medical research, were treating disease in idiosyncratic ways. They were using their own preferred treatments even when there was solid scientific evidence that other treatments were more effective. The evidence-based medicine movement encouraged doctors to determine, on the basis of the available evidence, which treatment for a particular disease was most effective and to apply that treatment. (This was hardly a radical notion, but human nature is such that people, even doctors, sometimes need a push to behave with scientific rationality.) In matters of people management, too, decisions are often made without full reliance on evidence. In recruiting, for example, there is evidence that unstructured interviews are far less effective than more structured approaches in identifying the best candidates, and yet despite the evidence unstructured interviews are still the preferred method of many managers. Organizations with a strong and well-informed HR function often now take