Bővebb ismertető
How to Use This Book
Regardless of how good a book is, you eventually have to put it down. The same is true with What to Ask When You Don't Know What to Say. Our goal in writing it, however, was to make sure that when you do put it down you'll keep it close by.
We hope that this book will find a permanent place on your desk, in your briefcase, or on your night stand. We also hope you wear it out, filling its margins with notes and stuffing its pages with bookmarks reflecting your successes in making it work for you. Its cover should be tattered from being passed back and forth with friends and colleagues. The spine should begin to fail as you prosper from the advice it ties together. We want this book to become one of your prized possessions.
How can we justify such high expectations? Because we believe that here you will find solutions to some of life's most perplexing problems. You see, it's more than just a book of questions. It's a way out, a tool for getting off the spot. It tells you what to say when you either can't or don't know what to say. It enables you to win when
vii